Department of Information Resources
Contract Information
- Contract Number: DIR-CPO-5127
- Held By Christal Vision Inc.
- Texas DIR Website Contract Page
- Texas DIR Cooperative Contracts
- Accessibility, Assistive Technologies, and Related Products and Services
For Quotes and Orders:
Christal Vision Inc.
106 Evans Oak Ln
San Antonio, TX 78260
210-666-0700 (Main Office)
Please Reference: DIR-CPO-5127
Email: sales@christal-vision.com
Fax: 210-662-7559 fax
Christal Vision is the Authorized Reseller/Vendor for the Products on the DIR Contract in the state of Texas.
•Limited Warranty on Adaptive Hardware: All warranties are provided by the original manufacturer through Christal Vision.•Limited Warranty on Non-Adaptive Hardware: Warranties on non-adaptive hardware (i.e. printer, scanners, and other computer peripherals) are provided by the original manufacturer. Customer is responsible for contacting the original manufacturer regarding any warranty issues. Refer to the documentation provided with your hardware for more information about the warranty.•Limited Warranty on Computer Systems: Computer systems are covered by Christal Vision and warrants any hardware failures. Customer is responsible for contacting Christal Vision regarding any computer warranty issues.•Limited Warranty on Software Products: Warranties for software products are provided by the original manufacturer. Refer to the documentation for your product for the manufacturer’s warranty statement.
Maintenance, Repair and Support Plan:
We will do our best to meet your needs in product support and service. If you have questions concerning the operation of the equipment you purchased from our company, please contact at 800-299-0700 or 210-666-0700. Our hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m. CST. NOTE: If the product you purchased is under warranty by the manufacturer and needs servicing, contact us at 800-299-0700, or 210-666-0700 and we will give you the information you will need to contact them directly—if we are unable to resolve the problem.
We will do our best to meet your needs in product support and service. If you have questions concerning the operation of the equipment you purchased from our company, please contact at 800-299-0700 or 210-666-0700. Our hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m. CST. NOTE: If the product you purchased is under warranty by the manufacturer and needs servicing, contact us at 800-299-0700, or 210-666-0700 and we will give you the information you will need to contact them directly—if we are unable to resolve the problem.